07 3823 6999
admin@ticib.com.au

TIC Insurance Brokers | Business Property Insurance | Brisbane

About Us

Who We Are​

TIC Insurance Brokers is a family owned General Insurance Brokerage operating since 2000. We specialise in offering a stress-free, easy, and professional option for all general insurance products. Our aim is to always be honest & reliable, with a your-needs-first mindset, leaving our clients confident they can trust us with their business insurance needs.

What we do

Professional Advice

Our friendly, professional, staff are all fully qualified and trained with the experience needed to ensure our customers receive prompt and reliable advice, tailored for you and your business, with the highest level of service.

Correct Coverage

At TIC Insurance Brokers, our staff pride themselves on their clients resting easy knowing we’ve done a detailed review of their insurance needs and have obtained the correct level of cover in each circumstance.

Claims Made Easy

We understand the last thing our clients want to do when the worst happens, is to try and work out how to jump through the hurdles of making a claim on their policy. That’s why, at TIC Insurance Brokers, we work to make this situation as easy as possible for you by detailing instructions and assisting at every step of the process.

Contact us today to see how we can help with your insurance needs!

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Insurance Brokers Code of Practice

As a member of the National Insurance Brokers Association (NIBA), TIC Insurance Brokers are held to the highest standard of practice and professionalism, and are subject to the Insurance Brokers Code of Practice.

The Insurance Brokers Code of Practice (the Code) was developed by NIBA to complement the existing compliance and risk management frameworks within the insurance broking industry. As a subscriber to the Code, we work with the Insurance Brokers Code Compliance Committee to maintain service standards that meet the needs of consumers who engage our services. We uphold the conditions of the Code and therefore our value and purpose is to provide a level of client service that exceeds what is required by the law.

The Insurance Centre Pty Ltd
ABN: 40 088 381 060
AFSL License #237 572

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General Advice Disclaimer:  All information and content on this website is to be regarded as general advice only. Your personal objectives, financial situation and needs were not taken into account when preparing this website content. You should always consider the
appropriateness of information on this website for your own personal objectives, needs and financial situation. Before purchasing an insurance product, you should obtain a Product Disclosure Statement (PDS) and Financial Services Guide from The Insurance Centre Pty Ltd beforehand.

Insurance Brokers Code of Practice:  TIC Insurance Brokers is proud to be a subscriber to the Code of Practice, and as such, we strive to maintain a level of conduct, service and professionalism exceeding the requirements. A copy of the Code can be found here.

Complaints & Dispute Resolution:  We are committed to meeting, if not exceeding, our clients’ expectations whenever possible. As much as we make all attempts to provide best-practice service and standards, we recognise that issues do occur, and that dissatisfied clients have a right to complain and to have their complaint handled appropriately. A copy of our Complaint & Dispute Resolution policy can be found here. As noted in the policy, we are a member of the Australian Financial Complaints Authority (AFCA), who are an external Dispute Resolution body for disputes within the financial services industry. If your complaint cannot be resolved to your satisfaction by us, you have the right to refer the matter to the AFCA (whose details can be found at afca.org.au or in the attached Policy).

Customer Vulnerability & Financial Hardship: As a subscriber to the Insurance Brokers Code of Practice, we are committed to promoting and upholding service standards and assistance for our clients who may be experiencing financial hardship or other circumstances that may impart vulnerability. Our policy for such can be found here.

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