TIC Insurance Brokers | Business Property Insurance | Brisbane


What We Do

When the worst happens and you need to make a claim on your insurance policy, we’re here to make that process as easy and stress-free as possible. We work with you, on your behalf, not the insurers, to assist in wading through all the forms, phone calls and follows up that may be required to have your claim paid to the full extent possible. At TIC Insurance Brokers, we work to make this situation as easy as possible for you by instructing and assisting at every step of the process.

Tips for a successful claim on your insurance policy:

  • Call us as soon as possible.

    Whether it’s a definite loss, the possibility of a potential loss, or you’re just not sure on if your insurance will cover an event that’s occurred, pick up the phone and let us know. We can let you know the appropriate steps to take, and get the process started as soon as possible.

  • Collect as much information as possible.

    Take photos, gather details of the incident and result. The more information you can offer to support your claim, the better.

  • Take actions to prevent any further loss occurring.

    This might include doing emergency repairs, covering an area or asset, or clean up.

  • Lastly, don’t admit liability for a loss.

    Even if you know the incident or claim is your fault, you can’t advise this to any other third party. Fault is for an insurer alone to determine and advise.

If you’ve suffered a loss or become aware of a potential claim, pick up the phone and call us now.